Your privacy is our priority. Learn how we collect, use, and protect your personal data in compliance with Thailand's Personal Data Protection Act (PDPA) and international standards.
ServerToday (Thailand) Co., Ltd. ("ServerToday," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us.
This policy complies with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA), the European Union's General Data Protection Regulation (GDPR), and other applicable data protection laws.
We collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information:
We may receive information about you from:
We use your personal data for the following purposes:
We do not sell your personal data. We may share your information with:
We work with trusted third-party service providers who process data on our behalf:
If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
We may disclose your information when required by law, to respond to legal processes, protect our rights, prevent fraud, or ensure public safety.
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Under Thailand's PDPA, you have the following rights regarding your personal data:
Request a copy of your personal data we hold and information about how we process it.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data when it is no longer necessary or when you withdraw consent.
Request your data in a structured, commonly used format and transfer it to another organization.
Object to processing of your personal data for direct marketing or based on legitimate interests.
Request limitation of processing in certain circumstances (e.g., while verifying data accuracy).
Withdraw consent at any time where processing is based on consent (without affecting lawfulness of prior processing).
File a complaint with the Personal Data Protection Committee (PDPC) if you believe your rights have been violated.
To exercise your rights: Please contact our Data Protection Officer using the contact details provided in Section 8 below. We will respond to your request within 30 days as required by PDPA.
Your personal data may be transferred to and processed in countries outside Thailand, including countries that may not provide the same level of data protection. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retained for the duration of the business relationship plus 7 years for legal, tax, and accounting purposes as required by Thai law.
Retained until you withdraw consent or unsubscribe from marketing communications.
Typically retained for 26 months (Google Analytics default setting).
Retained for 30 days unless required for security investigations or legal proceedings.
Retained for 10 years after employment termination as required by Thai labor law.
Retained for the duration of the business relationship plus 7 years for audit and tax purposes.
In addition to our general Privacy Policy, we provide specific privacy notices for different categories of data subjects to ensure transparency about how we process your personal data.
Contract performance, legitimate business interests, legal obligations, and your consent (for marketing communications).
Contract performance, legitimate business interests, and legal obligations under Thai commercial and tax law.
Employment contract, legal obligations under Thai Labor Protection Act, Social Security Act, and legitimate interests in workplace management.
For detailed employee privacy information, please refer to your Employee Handbook or contact HR at hr@servertoday.com
ServerToday operates Closed-Circuit Television (CCTV) systems at our facilities to ensure the safety and security of our employees, visitors, and property.
Note: CCTV cameras are NOT installed in private areas such as restrooms, changing rooms, or prayer rooms.
Retention Period
Footage retained for 30 days maximum
Access Control
Limited to authorized security personnel only
Storage Security
Encrypted storage with backup systems
Audit Trails
All access and viewing logged
To exercise your rights under the PDPA, please submit a Data Subject Rights Request using one of the methods below. We will respond within 30 days as required by law.
Send your request to support@servertoday.com with the subject line "Data Subject Rights Request"
Mail your request to: Data Protection Officer, ServerToday (Thailand) Co., Ltd., 111/128 Moo 2, Ratchaphruek Rd., Bangraknoi, Mueang, Nonthaburi 11000, Thailand
Visit our office during business hours (Monday-Friday, 8:30-17:00) and submit your request to our Data Protection Officer
We will acknowledge receipt of your request within 3 business days and provide a substantive response within 30 days as required by PDPA. If we need additional time, we will notify you and explain the reason for the delay.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
ServerToday (Thailand) Co., Ltd.
111/128 Moo 2, Ratchaphruek Rd., Bangraknoi, Mueang, Nonthaburi 11000, Thailand
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
This Privacy Policy was last updated on January 8, 2026
For any questions or concerns, please contact us at support@servertoday.com